Shipping Policy for DDKCOLLECTION
Thank you for choosing DDKCOLLECTION! We strive to provide you with the best shopping experience, including a clear and efficient shipping process. Please read our shipping policy below.
1. Shipping Methods
We offer several shipping options to meet your needs, including standard and expedited shipping. The available options will be displayed at checkout.
2. Processing Time
All orders are processed within [insert number of business days, e.g., 1-3 business days]. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you if there is a significant delay in your order.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected. You will see the total shipping cost before completing your purchase.
4. Delivery Times
Delivery times vary based on the shipping method chosen and your location. Generally, you can expect:
- Standard Shipping: [insert estimated delivery time, e.g., 5-7 business days]
- Expedited Shipping: [insert estimated delivery time, e.g., 2-3 business days]
Please note that these are estimates and actual delivery times may vary due to factors beyond our control.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status online.
6. International Shipping
We currently offer international shipping to select countries. Additional shipping fees and customs duties may apply. Please note that delivery times for international orders may be longer due to customs processing.
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at Assistance@ddkhaircollection.com or call us at 908-416-2433. We will assist you in resolving the issue.
8. Contact Us
For any questions regarding shipping or to inquire about your order, please reach out to us:
DDKCOLLECTION
Phone: 908-416-2433
Email: Assistance@ddkhaircollection.com